Chuwi customer service. Customer Nov 27, 2023 · My experience with Chuwi’s customer service has been nothing short of a nightmare, a journey through a labyrinth of inefficiency, indifference, and sheer lack of professionalism. Always at your service. Not response so far form any above. I say okay, it’s only one pixel on the screen. 4GHz), 1TB SSD Expand, Windows 11 Laptops, FHD 2256*1504, Backlit Keyboard, WiFi 6, BT5. Shop Now! Chuwi Introduces the Versatile UBook X 2023 Laptop with Windows 11 and a Powerful Processor. Instead, I found myself caught in a cycle of delays and deferrals that lasted a staggering 9 months. Chuwi Support Center: Get help with your Chuwi product, including FAQs, user guides, and troubleshooting tips. Operating hours: Monday to Saturday, 9:00 AM to 8:00 PM IST. Dec 23, 2020 · I have recently purchased Hi10X as a Christmas present. 2, Webcam at Amazon. This is a good thing even if the time to obtain this information is, for me, very long and must be automatic as is the case for other sites and other brands. It’s not productive we work and study May 23, 2020 · I’d try Chuwi customer service, it took a while to arrive, but it is a proper EU certified charger. The FAQs cover a range of solutions, such as troubleshooting, software updates, warranty information, and product specifications. Shop Now! Sep 19, 2019 · After sale, we should have a live chat with the customer support instead of an email, we can’t wait the whole day for an email. Calex July 1, 2020, 4:21pm 10. I sent in my RZBox PC for repair, at my own expense, hoping for a swift and competent service. 5" 2K TS Chuwi FreeBook | i3 1215U - 12gbram - 512SSD - 13. 11. Hopefully this forum may be bit more helpful. Other Top Rated Products HeroBox N100 8GB LPDDR5 256 GB SSD. 28: 600: April 26, 2024 LarkBox dead after 1 week. Chuwi Support Center: Get help with your Chuwi product, including FAQs, user guides, and troubleshooting tips. Screen is washed out and grey and totally unusable Contacted customer service who asked me if I was wil… Sep 17, 2020 · I don’t know what email you used, write to service@chuwi. 1'' Laptop, 256GB SSD 8GB RAM, Windows 11 Laptop, 1TB SSD Expand, Intel Celeron N4020(up to 2. CHUWI Store. MiniPC. The official Facebook page of Chuwi Philippines. 5: 1540: December 26, 2020 Check out the official Chuwi store to purchase premium tablets, laptops, and mini PCs. Throughout this Terrible service. Check out the official Chuwi store to purchase premium tablets, laptops, and mini PCs. I'm still waiting for a return label and agreement - yet I've been given "14 days" to make the return. Shop for PCs,Tablets Laptops and Accessories . Obtaining Warranty Service: Check out the official Chuwi store to purchase premium tablets, laptops, and mini PCs. Thank you very much for your help. Welcome to Chuwi EU Store - the ultimate destination for premium Laptops, Tablets, and Mini-PCs. Another negative point is that you are asked to pay shipping costs. Contact Chuwi. After that hinge jump off the cover! All screws next to hinge jump Questions? Inquiries? Aftersales concerns? The fastest way to contact us is through our Facebook page. 0, Dual WiFi at Amazon. 51'', 10GB RAM 128GB ROM, 4G LTE Unlocked Tablets, Unisoc T616, 1TB Expand, 13MP Triple Camera, FHD 1920x1200, BT5. 0, Widevine L1, 7000mAh, GPS, WiFi, Face Unlock, with Case at Amazon. 2019 on Aliexpress from OfficialCHUWI store. Contact Us. For orders over $130, we offer free delivery Need assistance with your shopping ? Our dedicated team of experts is readily available to assist you. May 5, 2020 · I’ve bought my lapbook pro 12. 5" 2K TS Regular price ₱38,000. Shop Now! Mar 2, 2024 · Five days after my last complaint to CHUWI customer service, they gave me a return address for repairs, in Germany. 96-inch In-cell Display 4096 Pressure Level Stylus 12th Gen Intel N100 9. The help line is open from Monday to Saturday, 9:00AM to 6:00PM. If your tablet has any problem. 5'', 12GB RAM 512GB SSD, 12th Gen Intel N100(up to 3. I have already received my item. 2023-07-03. com. Hi, I’m going to buy the HI10 X Aug 29, 2020 · Hola, A mi me pasó lo mismo: Descubrí que se rompía la bisagra, envié fotos y correo a service@chuwi. Chuwi is dedicated to ensuring a consistently satisfying customer experience. Read honest and unbiased product reviews from our users. Navigate a better normal with tools that will Check out the official Chuwi store to purchase premium tablets, laptops, and mini PCs. Learn about our policies and guidelines to ensure a clear understanding of our services and products. I'm a repeat customer and this has truly put me off buying more If you need to get in touch with us at Chuwi, we are here to assist you. Our specialists are always ready to provide solutions. I'm a repeat customer and this has truly put me off buying more Find helpful customer reviews and review ratings for CHUWI LapBook Pro 14. 26,898 likes · 95 talking about this. 8GHz), 512GB SSD, 8GB DDR4 RAM, 2160x1440 Display, Backlit Keyboard, USB-C Dual Wi-Fi, Thin and Light Windows 10 Business Notebook Computer at Amazon. Hot sellers include chuwi CoreBook XPro,RZBOX,etc. But I believe that good support, fast and serious should be a priority. Shop Now! Check out the official Chuwi store to purchase premium tablets, laptops, and mini PCs. Shop Now! Bad customer service. 0mm Thin, 780g Light Metal Unibody Design 12GB LPDDR5 512GB SSD Wi-Fi 6 & Bluetooth 5. Our dedicated customer service team is committed to resolving any concerns and ensuring utmost customer satisfaction. The time period for repairing is very very long. Chuwi innovative technologies is a company dedicated to creating high-quality Laptops,Tablets,mini PCs. Terrible service. You can contact us for consultations and after-sales support and 1 year warranty on its products, with free repair during that period. 0, Webcam,TF Card at Amazon. I write an email to service@chuwi. Find affordable technology for work, play, and mobile lifestyles. Thank you Chuwi, for ignoring me and not doing the least. 2 8MP AF Rear, 5MP Front Portable Powerhouse, Anywhere You Go With innovative spray technology Chuwi CoreBook X i5 14 Fresh Amazon miniTV Sell Best Sellers Mobiles Today's Deals Customer Service Prime Electronics Fashion New or Call our 24x7 operational Aug 2, 2021 · Chuwi Customer Service - An Experience to Forget. To avail warranty service, you would need to send the device to our service centers in Hong Kong or Spain bearing the shipping costs. Enjoy Free Shipping Worldwide,Limited Time Sale,Easy Return! Welcome to Chuwi US Store - your go-to destination for premium Tablets, Laptops, and Mini-PCs. 1 inch Windows 10 Laptop, 1080P Laptop Computer with Intel Gemini-Lake N4100 8GB RAM / 256GB SSD, Support Linux, 4K, BT 4. Fill Check out the official Chuwi store to purchase premium tablets, laptops, and mini PCs. I strongly discourage anyone from doing business with Chuwi. Since my lapbook come to me it was problem with dead pixel on the screen. Shop Now! Sep 19, 2019 · Hi, everyone, Good day! We are very appreciate that you buy Chuwi product and support Chuwi. The laptop is good for the price however the after sales on Chuwi are horrendous! My laptop charger stopped working at 2 weeks and I emailed them multiple times but no one responded over 6 months. In order to provide a better service, Chuwi has built after-sales service station in Europe and Russia at present. Mar 4, 2024 · Bought a Chuwi Minibook X received it Christmas 2023… screen has stopped working after 4 weeks, so under warranty. Click here to procees to our messenger. The Laptop's /Computers are ok , But trust me if something goes rong , and IT will with Chuwi , There is no customer support , and I doubt any warrany, stay well clear , as they are designed to last about just over a year. As far as I'm concerned, Chuwi has permanently lost my trust Check out the official Chuwi store to purchase premium tablets, laptops, and mini PCs. You would have to send the device to Hong Kong or Spain and bear the shipping costs, Chuwi will repair it and return it free of shipping costs. However, I would like to complain about the after-sale service. 8GHz), 2K FHD IPS Display, Ultra Slim, Mini-HDMI, 5G WiFi, USB3. You really need to up your service if you're going to compete with the other low cost tech providers. 5 weeks and 5 emails and they still haven’t replied back for given Chuwi FreeBook | i3 1215U - 12gbram - 512SSD - 13. I have also send massage to a twitter. See picture below The Laptop's DONT HAVE WARRATY AND NO PARTS BACK UP AND NO CUSTOMER SERVICE. Get familiar with CHUWI's terms service for a smooth and satisfactory customer experience. com but they ignore me. Find helpful customer reviews and review ratings for CHUWI HeroBook Pro 14. Discover High-Quality Tech Innovations at CHUWI USA Store Check out the official Chuwi store to purchase premium tablets, laptops, and mini PCs. Chuwi will repair the device and return it to you without any additional shipping charges. Volví a insistir cuando pasaban apenas 10 días del vencimiento d la garantía, me respondieron que lo enviara a China para verlo y que sería de mi cuenta el arreglo. Need formal quotes? Shoot an email to chuwi@slefenterprises. If we can’t deal with your problems, such as hardware problem or Find helpful customer reviews and review ratings for CHUWI Android 13 Tablet 10. Have a question about a specific device, need technical support, or wish to provide feedback? Our customer service team is here to help. Shop Now! In accordance with applicable law, CHUWI may require the customer to furnish proof of purchase details and/or comply with registration requirements before receiving warranty service. When I did hear back from them, the customer service representative said to either buy one from them or ask the supplier for Find helpful customer reviews and review ratings for CHUWI CoreBook X 14" Laptop PC, Intel i5 Quad Core(Up to 3. Their lack of accountability and respect for customers is staggering. If you're looking for a reliable brand, with competent and respectful customer service, you need to look elsewhere. It is your responsibility to backup any data, software, or other materials you may have stored or preserved on the product. Contact Chuwi for inquiries, support, or collaboration opportunities. 2 days ago when I try to open my lapbook pro i heard strange noise. Shop Now! Mar 21, 2020 · Frankly, Chuwi customer service is a profound disappointment. Customer Service. Shop Now! CHUWI provides extensive aftersales support, including a one-year warranty, hassle-free return/exchange policy, and prompt technical assistance. Please note that repairs after the warranty period will incur charges. 00 PHP Chuwi Philippines. com y no me hicieron caso. Mar 23, 2024 · Bought a Chuwi Minibook X received it Christmas 2023… screen has stopped working after 4 weeks, so under warranty. The products are great, problems can happen with any brand of equipment, this is normal. You can contact us first and we will deal with it for you (if it is software problem). com If your messages have been in the past month, keep in mind that they have been celebrating the spring festival for 2 weeks adelarm January 12, 2022, 10:30am Check out the official Chuwi store to purchase premium tablets, laptops, and mini PCs. don't hesitate to reach out to us for any inquiries or issues you may have regarding our products and services. CHUWI JP Storeで楽しみショッピングしてください。 Customer service is a 5 star. Chuwi FAQs are a series of frequently asked questions about Chuwi products, including tablets, laptops, and accessories. Experiencing technical issues? Don't hesitate to reach out to us with any questions regarding products or orders. com Find helpful customer reviews and review ratings for 2023 CHUWI FreeBook 2-in-1 Touchscreen Laptop 13. Find all the resources you need in one central page, including our policies, user guide, order tracking, driver downloads, and product troubleshooting solutions, for easy and convenient access. Shop Now! Mar 15, 2024 · Dear @ChuwiSpainSupport,. Tried to contacted customer and after sell service for advice and help. As an established brand in the computer industry, we are dedicated to bringing cutting-edge technology and modern design to our customers at affordable prices. Hi10 Max Go Anywhere, Do Anything 3K Resolution 2880 × 1920 12. The adapter is the correct one 12v 2A but it has the wrong end. Lifetime Customer Service. Ask A Question. Customer drive is slow, unclear and difficult to contact. I’m disappointed. before warping it noticed that I have got wrong charging cable. Screen is washed out and grey and totally unusable Contacted customer service who asked me if I was willing to send it in for repair… when I agreed to this they stopped answering and emails… It’s been 3. Reach out to us for prompt and professional assistance Contact Us. dwuoqwfoxiejvjnvxppbedwgnewuyrehoegenbamwvorcnenbpd
